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First Nations forum

8.30 am –  5.00 pm

All information about the forum is on the First Nations forum page.

Location - Murray

Cost: $0 sponsored by FCA/DSS


NDH staff training

9.00 am–11.30 am



FCA Representative Council  

9am – 1pm

The FCA representative council includes two members from each state and territory member association. This group advises the FCA Board on strategy and policy issues. This is our regular May meeting.


By invitation only

Location - Derwent 

Cost: $0 sponsored by FCA

Contact: Rita Battaglin 


Gambling policy briefing

9.30 am – 11.30 am

Last year, Lauren Levin completed an eight-week Churchill Fellowship.  She travelled to Norway, Spain, Sweden, Netherlands, Belgium, France and the UK.

The brief was to explore ‘anything that has worked’ to prevent gambling harm.


Find out what she discovered. 

Location - Fitzroy

Attendance: by invitation 

Contact: Lauren Levin


Industry forum - Scams

12pm – 5pm

The growing prevalence and sophistication of scams in Australia is a complex and challenging issue. This workshop provides a unique opportunity for financial services, telcos, and other relevant groups to collaborate, share their expertise and search for potential solutions. Join us as we work together to address this pressing problem and find effective ways to combat scams.

Location - Swan

Cost: $100

Contact Domenique Meyrick

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EDR forum  

12.00 pm – 3.00 pm

Training for community sector workers. Hear about what’s involved in processing a complaint and what you can do to help the wheels turn smoothly. 

Learn more about how EDR schemes and financial counsellors might work together in times of cost of living pressures and market change.

Location - Ballroom


Cost: $0 (this event is sponsored by AFCA, TIO, EWOV/EWON/EWOQ)


National Training and Professional Development Committee meeting

12.00 pm – 5.00 pm

NTPD managers from each state and territory and FCA meet to share insights and to identify opportunities for financial counsellors to get training they need.

Location  - Boardroom two

By invitation only

Contact: Domenique Meyrick


RTO meeting

1.00 pm – 3.00 pm

Representatives of each of the Registered Training Organisations that offer the Diploma of Financial Counselling come together to discuss all things diploma.


Location - Executive Eoom  ​


By invitation only. 

Contact: Domenique Meyrick 


Agency managers forum

1.00 pm – 6.00 pm

Agency managers (the people who manage financial counselling programs) get their own special event to share ideas, problem-solve and network.

You will learn new skills, stay up to date and get a chance to shape how the financial counselling sector evolves.

Location - Fitzroy

Cost: $65 (includes lunch at 12:30 pm).

Contact: Rita Battaglin



Welcome event  

6.00 pm – 7.00 pm

Catch up with old friends, meet some new people and take some time to relax before the conference-proper kicks off. Join us for canapes and drinks at the National Convention Centre.


Location - Main foyer

Cost: $15 

Contact:  the events team

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