Program | DAY 2, THURSDAY, MAY 19
Grand ballroom, Pullman International Hotel | Please note that the program is evolving. There may be some changes.
9.00 am
FCA SPOTtalks
no time to . . .
Always a favourite. Seven brave souls, seven minutes, a spotlight, and a microphone.
The theme this year is no time to …This theme can be read in many ways. For example: ‘This is no time to be resting/working’, ‘We’re running out of time’, ‘No time to waste’, ‘the time we are in is …’ What will our speakers come up with?
10.15 am
‘NO PLACE LIKE HOME'— SOLUTIONS TO HOMELESSNESS
Big thinkers with bold ideas. How do we address homelessness?
Tracy Longo (National Operations Manager, Home for Homes)
Ivan Simon (Co-Chair, National Aboriginal and Torres Strait Islander Housing Authority/Constellations project), and
Professor Hal Pawson (Associate Director at the City Futures Research Centre, UNSW)
10.45 am
SHORT AND SHARP - SECTOR UPDATES
Author, Thomas Mayor will update us on progress with the Uluru Statement from the Heart and how you can help. (Via video)
Cat Newton, Consumer Representative, Banking Code Compliance Committee
Hear about some of the issues raised in upcoming and recent BCCC inquiries and how the BCCC can (and can't) help clients
Ed Tawill, customer liaison and financial difficulty, ANZ.
Hear about the redesign of ANZ Money Minded and Money Business.

11.00 am | Morning Tea
11.30 am
THE POWER OF THE WITNESS -
GAMBLING SUICIDE PREVENTION
With 465 responses to FCA's First National Gambling Sector Survey, it is clear that financial counsellors are worried about gambling harm. In this session chair of the FCA Gambling Project, Tony Robinson, will share survey highlights and the implications for our work.
Lauren Levin, Director, Policy and Campaigns will outline the new roadmap for preventing gambling related suicides.
12.10 pm
ON THE HORIZON – CHANGES TO CREDIT REPORTING
Julia Davis, Senior Policy and Communications Officer, Financial Rights Legal Centre
Jess Boddington - Policy Director, Australian Banking Association.
Changes to credit reporting will be effective in July 2022. What does that mean for you and your clients?
12.25 pm
HARD SQUIZ
Quizmaster Erin Turner, CEO, Consumer Policy Research Centre will test the knowledge of our contestants, Delia Rickard, Deputy Chair, ACCC, David Locke, CEO, AFCA, Gerard Brody, CEO, Consumer Action Law Centre, and Kelly Gulliver, financial counsellor, CatholicCare NT.
Let the game begin!

1.00 pm | Lunch
2.00 pm
So many good ones. How will you choose?

3.30 pm | Afternoon Tea
4.00 pm
UNDER-AGE AND UNDERWATER—MINORS IN FINANCIAL DIFFICULTY
Georgia Lenton-Williams, panel convener
Kate Adnams, Lawyer, Community and Health Justice Partnerships
Cr Anthony Tran, Mayor of Maribyrnong and youth advocate
Stephanie Hui, Head of Policy, ECSTRA
Brenda Staggs, Senior Ombudsman, AFCA
Opening with a spoken word peice by young poet, Trinity Clarke. This panel looks at how people under 18 can get into financial trouble. What's setting young people up to fail financially and how can we support them?
4.30 pm
THIS IS NOT A REHEARSAL
From pop stardom, to underground hip-hop artist to founder of Naytive Mentorship – Naomi Wenitong has an extraordinary story. Naomi brings the conference to a close with a reflection on resilience and seizing possibility.
5.00 pm close. Please join us for knock-off drink in Coco’s Kitchen (Pullman lobby)