Program | DAY 2, THURSDAY, MAY 19

Grand ballroom, Pullman International Hotel | Please note that the program is evolving. There may be some changes.

9.00 am

FCA SPOTtalks

no time to . . .

Always a favourite. Seven brave souls, seven minutes, a spotlight, and a microphone.

The theme this year is no time to …This theme can be read in many ways. For example: ‘This is no time to be resting/working’, ‘We’re running out of time’, ‘No time to waste’, ‘the time we are in is …’ What will our speakers come up with?

10.15 am

‘NO PLACE LIKE HOME'— SOLUTIONS TO HOMELESSNESS

Big thinkers with bold ideas. How do we address homelessness?

Tracy Longo (National Operations Manager, Home for Homes)

Ivan Simon (Co-Chair, National Aboriginal and Torres Strait Islander Housing Authority/Constellations project), and

Professor Hal Pawson (Associate Director at the City Futures Research Centre, UNSW)

10.45 am

SHORT AND SHARP - SECTOR UPDATES

Author, Thomas Mayor will update us on progress with the Uluru Statement from the Heart and how you can help. (Via video)

Cat Newton, Consumer Representative, Banking Code Compliance Committee
Hear about some of the issues raised in upcoming and recent BCCC inquiries and how the BCCC can (and can't) help clients

Ed Tawill, customer liaison and financial difficulty, ANZ.
Hear about the redesign of ANZ Money Minded and Money Business.

11.00 am | Morning Tea

11.30 am

THE POWER OF THE WITNESS -

GAMBLING SUICIDE PREVENTION

With 465 responses to FCA's First National Gambling Sector Survey, it is clear that financial counsellors are worried about gambling harm. In this session chair of the FCA Gambling Project, Tony Robinson, will share survey highlights and the implications for our work.

Lauren Levin, Director, Policy and Campaigns will outline the new roadmap for preventing gambling related suicides.

12.10 pm

ON THE HORIZON – CHANGES TO CREDIT REPORTING

Julia Davis, Senior Policy and Communications Officer, Financial Rights Legal Centre

Jess Boddington - Policy Director, Australian Banking Association.

Changes to credit reporting will be effective in July 2022. What does that mean for you and your clients?

12.25 pm

HARD SQUIZ

Quizmaster Erin Turner, CEO, Consumer Policy Research Centre will test the knowledge of our contestants, Delia Rickard, Deputy Chair, ACCC, David Locke, CEO, AFCA, Gerard Brody, CEO, Consumer Action Law Centre, and Kelly Gulliver, financial counsellor, CatholicCare NT.

Let the game begin!

1.00 pm | Lunch

2.00 pm

So many good ones. How will you choose?

3.30 pm | Afternoon Tea

4.00 pm

UNDER-AGE AND UNDERWATER—MINORS IN FINANCIAL DIFFICULTY

Georgia Lenton-Williams, panel convener

Kate Adnams, Lawyer, Community and Health Justice Partnerships

Cr Anthony Tran, Mayor of Maribyrnong and youth advocate

Stephanie Hui, Head of Policy, ECSTRA

Brenda Staggs, Senior Ombudsman, AFCA

Opening with a spoken word peice by young poet, Trinity Clarke. This panel looks at how people under 18 can get into financial trouble. What's setting young people up to fail financially and how can we support them?

4.30 pm

THIS IS NOT A REHEARSAL

From pop stardom, to underground hip-hop artist to founder of Naytive Mentorship – Naomi Wenitong has an extraordinary story. Naomi brings the conference to a close with a reflection on resilience and seizing possibility.