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PRE-CONFERENCE EVENTS

MONDAY

MAY 13

4pm – 6pm 

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First Nations EDR  yarning circle

People from EDR schemes sit down with members of the First Nations Network to hear first-hand about the issues arising in First Nations communities. Share what’s happening on the ground, what challenges communities are facing and how are complaints and complaints processes working. You yarn. They listen.

Please note, this event is for members of the First Nations Network only, and numbers are limited.

Contact Lynda Edwards, or phone 0447 776 418 

Cost: $0

TUESDAY

MAY 14

8.30am – 3pm

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First Nations Forum

You can find information on the First Nations forum page here.
 

Cost: $0

TUESDAY

MAY 14

3pm – 5pm

Mob Talk Training 

This session is for First Nations financial counsellors and financial capability workers only.

 

It will be run by Mob Strong Debt Help

TUESDAY

MAY 14

9am – 12 noon

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NDH Staff Training

This training is for staff on the National Debt Helpline.

 

Responding to highly distressed or suicidal clients can be challenging. The team from LivingWorks will deliver their SafeTalk suicide prevention workshop to help NDH workers build their skills in this area.
 

Cost: $45 (lunch provided, subsidised by FCA)


Contact: Rita Battaglin

TUESDAY

MAY 14

9am – 1pm 

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FCA representative council – Part 1

The FCA representative council includes two members from each state and territory financial counselling association. This group advises the FCA Board on strategy and policy issues.This is part one of our regular May meeting. By invitation only.

Contact: Rita Battaglin

Cost: $0

TUESDAY

MAY 14

11pm – 3pm 

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Industry Forum (Scams)

This session is for industry, regulators, EDR and government

The prevalence and sophistication of scams in Australia is a complex and challenging issue. This workshop follows from the session at the 2023 FCA conference, and provides an opportunity for financial services, telcos, and other relevant groups to share lessons in the fight against scams.

 

There has been a lot of action over the past year: a new National Anti-Scam Centre, a new Scam Safe Accord from Australian banks, as well as a Federal Government proposal to create new mandatory anti-scam codes across banking, telecommunications and digital platforms. The workshop will share developments from these initiatives and showcase the voice of the victim to understand the steps that need to be taken to ensure scams are effectively prevented.

TUESDAY

MAY 14

1pm – 3pm 

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Registered Training Organisations

Representatives of each of the Registered Training Organisations that offer the Diploma of Financial Counselling come together to discuss all things diploma. ​By invitation only. 


If you are not invited to this meeting, but would like something raised with the group, please contact Kate Rich.

Cost: $0

TUESDAY

MAY 14

12 noon – 5pm 

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Training and Professional Development

Training managers from each state and territory and FCA meet to share insights, work together to address obstacles, and identify opportunities for providing financial counsellors with the training they need to do the best job they can. 

 

By invitation only.

TUESDAY

MAY 14

2.30pm – 5pm 

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Agency Managers Forum

Agency managers (the people who manage financial counselling programs) get their own special event to share ideas, problem-solve and network. You will stay up to date and get a chance to shape how the financial counselling sector evolves.


Cost: $0


Contact: Rita Battaglin

TUESDAY

MAY 14

4pm – 6pm 

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EDR Forum

This training is for community sector workers only.
 

Learn more about how EDR schemes work and the benefits of making a complaint.


Cost: $0 (this event is sponsored by AFCA, TIO, EWOV/EWON)

TUESDAY

MAY 14

6pm – 7.30pm 

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Welcome Event

Catch up with old friends, meet some new people and take some time to relax before the conference proper kicks off. Join us for canapés and drinks at the Perth Convention and Exhibition Centre.
 

Cost: $15

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