Pre-conference event details
This page explains our pre-conference events in detail, taking place May 5 and 6.
Financial Capability Workers workshop
Tues May 5
We invite all financial capability workers to come together, share learnings and undertake some informal training.
Invitation only.
​
​Time: 9am-3pm
Contact: Tanyta Haseldine-Ligadua, tanyta.ligadua@financialcounsellingaustralia.org.au
Scam Code Workshop
Tues May 5
This invitation-only workshop provides an overview of the Scams Prevention Framework and its shared-responsibility approach across government, industry and regulators. Participants will explore emerging scam trends, prevention measures, and how the framework supports better protections and outcomes for consumers.
​​
Time: 2pm-5pm
First Nations Yarning Circle with EDRs
Tues May 5
FCA's First Nations Network get to share challenges and successes from their work in communities with external dispute resolution schemes (EDRs). The EDRs will share the work they're doing with and for First Nations peoples and communities.
​​​
For members of the First Nations Network only, numbers are limited.
​
​Time: 4pm-6pm
Contact: Lynda Edwards, lynda.edwards@financialcounsellingaustralia.org.au
NDH Managers Meeting
Tues May 5
A forum for managers from each of the National Debt Helpline services to discuss emerging issues, share knowledge and coordinate responses​.
​​
Time: 2pm-5pm
Contact: Vicki Staff, vicki.staff@financialcounsellingaustralia.org.au
NDH Staff Training
Wed May 6
This training is for staff on the National Debt Helpline.
​​​
Time: 9am-12pm
Contact: Vicki Staff, vicki.staff@financialcounsellingaustralia.org.au
FCA Rep Council
Wed May 6
The FCA representative council includes two members from each state and territory financial counselling association. This is part one of our regular May meeting. By invitation only.
​​
Time: 9am-1pm
Contact: Rita Battaglin, rita.battaglin@financialcounsellingaustralia.org.au
First Nations Forum
Wed May 6
You can find more information on the First Nations pre-conference events page here.
​
Please note, this event is for members of the First Nations Network only, and numbers are limited.
​
Time: 9am-3pm
Contact Lynda Edwards, lynda.edwards@financialcounsellingaustralia.org.au
MobTalk Training
Wed May 6
This session is for First Nations financial counsellors and financial capability workers only.
You can find more information on the First Nations pre-conference events page here.
​
Time: 3:30pm-5:30pm
Contact: Lynda Edwards, lynda.edwards@financialcounsellingaustralia.org.au
EDR Forum
Wed May 6
This training is for community sector workers only.
Learn more about how EDR schemes work and the benefits of making a complaint.​
​
Time: 2pm-5:30pm
Training and Professional Development Managers Meeting
Wed May 6
Training managers from each state and territory and FCA share insights. This meeting will help identify opportunities to provide financial counsellors with the training they need to do the best job they can. Part of this meeting will be a joint session with RTOs.
By invitation only.
​
Time: 12pm-5pm
Registered Training Organisation Meeting
Wed May 6
Representatives of each of the Registered Training Organisations that offer the Diploma of Financial Counselling come together to discuss all things diploma. This meeting will include a joint session with the Training and Professional Development managers.
By invitation only.
Time: 3pm-5pm
If you are not invited, but would like something raised, contact Kate Rich kate.rich@financialcounsellingaustralia.org.au
Welcome Event
Wed May 6
Catch up with old friends, meet some new people, and take some time to relax before the conference kicks off properly. Join us for canapés and drinks at the Cairns Convention Centre.
​
Time: 6pm-7:30pm
Agency Managers Forum
Wed May 6
Agency managers (the people who manage financial counselling programs) get their own special event to share ideas, solve problems and network. Attendees will stay up-to-date and get a chance to shape how the financial counselling sector evolves.
Time: 2pm-5pm
Contact: Rita Battaglin, rita.battaglin@financialcounsellingaustralia.org.au
AI in Communications Work
Wed May 6
A training session for media and communications teams. It will concentrate on the use of AI in communications work. It will include:
-
AI fundamentals and what's actually useful
-
Practical applications for comms and PR work
-
Ethics and keeping the human voice alive
-
Visual tools and platforms worth your time
​
If you are keen or think your comms team would benefit, please let us know at the email below.
​
Time: 9am-5pm
Contact: Maura Angle, media@financialcounsellingaustralia.org.au