THINGS YOU NEED TO KNOW (OUR SMALL PRINT)

  • To see the prices, click on the blue/green buttons (above). Pls don't register just to see the prices as we're then charged by the registration site (and we'll record this as an actual booking).
     

  • Please pay by card if you can. This year FCA is paying the credit/debit card charges. Why? Behavioural nudging. We're trying to cut down on manual work processing invoices (it's not really much fun and we'd rather be doing something else!) If you're paying for yourself please consider paying by card and claiming it back from your workplace. If you're paying for a large group, it's better to 'pay on invoice' and EFT.
     

  • Payment terms: 7 days (please do your best). 
     

  • Registered but can’t come? You can change the name of the person coming without charge up until 7 days before. Send a colleague or gift it to someone else (if you don't know of anyone, we always have a few very grateful financial counsellors who otherwise couldn’t come).  
     

  • Registered, and need a refund? We try to be nice. We will happily refund registrations cancelled up to 3rd of May 2019, less a $50 admin fee. Why? We’ve already paid the registration company, done a heap of work behind the scenes, and refunds are manually done.
     

  • No shows? If you’ve registered, we will be expecting you … even if there is a a balance outstanding on your invoice (or you haven’t paid at all). We will have paid the hotel for your seat in the room. So we reserve the right to charge you or your agencies at the late payment rate, if you have registered but not paid us. We send out reminders. Please be considerate.
     

  • Registered twice? If you’ve registered twice, we reserve the right to charge you 50% for the second booking, as we’ve paid the hotel for you twice. So please be careful if you leave one workplace, and move to another.
     

  • If you attend without having registered, or fully paid … we’ll cheerfully welcome you (and manually provide you a name tag) but we will require payment by credit card on the day. Note our system charges $100 extra for late bookings.

Contact FCA at events@financialcounsellingaustralia.org.au 
or call the office on 03 8554 6979