Watch this space for the hands-on skills training for financial capability workers. More information coming as we source a fabulous presenter.


We’ll bring you something that builds your skills, allows you to share ideas, and helps you to do your job with greater impact.



Cost: $100 (includes catering)

Contact Domenique Meyrick 

Financial capability workers training 
Conference venue
9.00 am – 3.00 pm 

Ombudsmen, EDR schemes and regulators sit down with Aboriginal and Torres Strait Islander people to hear first hand about the issues arising in their communities. You yarn. They listen.


Please note this event is by invitation only. 

Afterwards, a lot of people will go for dinner at the Deckchair Cinema, and see 'The Australian Dream' (Adam Goodes movie). Buy your ticket if you're coming.

Contact email Lynda Edwards, or phone 0447 776 418 

ATSI Yarning Circle
Conference venue
4.00 pm – 6.00 pm 

Financial counsellors are seeing more small business owners needing help. This session presumes no prior training. We'll start with the basics. You'll also learn what the Small Business Helpline can/can't do and how to get worker advice.


Note that Wed/Thurs small business concurrent sessions will cover some of the same material but in less detail. So don't register for both!

Who can come? Financial counsellors including students

Cost: $50

CPD: 4 points

More info: Paul Gillett

NEW: Small Business Basics Workshop
Conference venue
1.00 pm – 5.00 pm 
Media Training
9.00 am 5.00 pm

Media Training


Learn how to support your client so that media is empowering. You will learn how to prep and be strategic. It is a magical feeling when you’ve nailed it. Every participant will be interviewed and recorded. 


FC/FCWs or those working with us in the sector (community sector) can come. You need your manager's permission to allow you to do media after the training.

Cost: Apply here for a scholarship. (There are 6 offered and 6 places)


Apply: here (fill out the  form)

Questions: Maura Angle

What is working well? What can be improved? What are the new opportunities?


This is a chance for NDH managers from around the country, including some new faces, to come together, talk about what’s working and what’s not, and to share their knowledge.


Contact Rita Battaglin

Cost: $0 sponsored by FCA

Contact Rita Battaglin

National Debt Helpline Managers Meeting
3.00 pm – 7.00 pm

May is dry season, and dry season means that Darwin's famous outdoor Deckchair Cinema is open. Located on the edge of the beautiful Darwin Harbour, we'll lounge in deckchairs, and watch new release 'High Ground'. This movie is set in Arnhem Land (including Kakadu) with a strong cast of Indigenous actors. See the trailer or an interview with the director and producer.

Come from 6.00 pm, get a seat, mingle and buy Nepalese dinner and drinks. Movie starts 7 pm.

Only a few tickets left. No tickets available at the door.

Date: Monday 18th May

Cost: $15 (100 tickets)

Deckchair Cinema Darwin,
'High Ground'
7.00 pm
(movie starts)
Dinner available from 6.00 pm
Come early to get a seat with our group


Are you a training manager?


Training managers from each of the states and territories and FCA meet to share insights, work together to address obstacles and identify opportunities for providing financial counsellors with the training they need ... to do the best job they can. 

You will also meet the RTO representatives and share insights.

By invitation only


(Not invited, but want something on the agenda? Contact Domenique Meyrick

Training Managers Meeting
1.00 pm 4.00 pm

Do you work for an RTO?


Representatives of each of the Registered Training Organisations that offer the Diploma of Financial Counselling come together to discuss all things diploma. 

You will also meet the training managers who work for the state associations.

By invitation only. 

(If you are not invited to this meeting, but would like something raised with the group, please contact Domenique Meyrick) 

Cost: $0 sponsored by FCA

RTO Meeting
3.00 pm – 6.00 pm

Are you on the Rep Council?


This is our regular May meeting.

By invitation only

Contact Rita Battaglin 

Cost: $0 sponsored by FCA

FCA Representative Council 
9.00 am 12:45 pm

Venue: Novotel Darwin,

100 Esplanade, Darwin


A 3-min walk from the conference venue.

All information about the forum is on the ATSI forum page

Cost: $0 sponsored by FCA/DSS

ATSI forum
9.00 am –  5.00 pm
see ATSI forum page

Agency managers (the people who manage financial counselling programs) get their own special event to share ideas, problem solve and network.


You will learn new skills, stay up to date and get a chance to shape how the financial counselling sector evolves.


Cost: $65 (includes catering, subsidised by FCA)

Contact Rita Battaglin

Agency Managers Forum
1.00 pm – 6.00 pm

Training for community sector (only)


New! This year we're inviting the regulators too.


When do you complain to a regulator vs the Ombudsmen (EDR schemes)? How do you get the holy grail and do both via a single complaint? This forum is designed to demystify who does what. 

1.00 pm to 5.30 pm

Cost: $0 (kindly sponsored by AFCA, TIO, EWOV/EWON)

EDR Forum
(with regulators) 
1.00 pm – 5:30 pm

This training is for staff on the National Debt Helpline.


Sharing, caring, learning … watch this space. More info coming.


Cost: $45 (lunch provided, subsidised by FCA)

Contact Domenique Meyrick 

National Debt Helpline staff forum
9.00 am – 12.45  pm
The Market 
3.30 pm – 6.30 pm
Conference courtyard
New: join us for drinks in the courtyard
6.00 pm – 7.00 pm.

Come hang out at The Market.


We’re inviting a host of Indigenous social businesses to sell their wares, so you get access to authentic gifts to take home. We’re not charging any of the social businesses. It’s our giving space. 


Join in the hands-on activities to learn traditional Indigenous crafts or pick up a few dance moves. There will be food, drinks and deckchairs. This is a chill zone, Larrakia style, as we’re on Larrakia Country

Contact Lauren Levin 

Financial Counselling students get together 
6.00 pm – 7.00 pm

More information coming soon.

Contact Lauren Levin 


Disaster workers' get-together
6.00 pm 8.00 pm

This is an informal get-together for financial counsellors who have responded to disasters, anywhere at any point. Meet with your colleagues who have had similar experiences. We'll hold this in the hotel gardens in a quiet spot, under the palm trees. We may invite a disaster trauma psychologist to join us. FCA will cover the cost of dinner so you need to register.


If you're not a financial counsellor but you're affected by your frontline experience, ask us to include you (as it is only visible to community sector in the registration process).


Cost: sponsored by FCA

Contact: Domenique Meyrick

Mindil Markets.jpg
Mindil Beach
Sunset Market
5.30 pm 7.00 pm

Meet at famous Mindil beach at sunset.


We’ll stake flags in FCA colours on the beach foreshore so you can find our tribe. We’ll start everyone off with a drink and you can buy food from one of the 60 multicultural stalls and watch the sunset. After a few days indoors, it will feel good to just chill. Bring home unique gifts from the artisans. You can taxi, bus, or walk the 3 km walk in the late afternoon sunshine.  This is a casual "non-event”. No charge and just turn up. 

The market is open to 5-9 pm. More market details here.

Image courtesyTourism NT Mindil Beach Markets/Charlie Bliss


Darwin walking tour
9.00 am 11.00 am

Darwin is a compact little city with a colourful history. You’ll travel in time from the WW2 bombing of Darwin to the present.  


Following the tour, we’ll give you a list of cool places to walk or Uber to if you want to look around. There is plenty to keep you happy in Darwin. Or put on your bathers, sit on a deckchair, order a drink and have a swim in the harbour lagoon. It is sounding pretty good.


Cost $25 

Image courtesyTourism NT and Shaana McNaught

Media Training
9.00 am 5.00 pm
Booked out. New session now on Monday

Media Training


Learn how to support your client so that media is empowering. You will learn how to prep and be strategic. Can you work out a catchy sound bite or quote? It is a magical feeling when you’ve nailed it. Every participant will be interviewed and recorded. This is a small group, hands-on workshop.


Who can come?  financial counsellors or those working with us in the sector (community sector)

Cost: Apply here for a scholarship by 15 Feb. There are 8 offered.

Questions: Maura Angle

Let’s face it, unless you’re a northerner, you’ll be heading back to the cold. After a big conference week, why not chill for a few hours at the new Darwin Habour Lagoon. There are deckchairs, and cool cafes. We can confidently predict the weather will be around 30 degrees. And there is no chance of being chomped by a croc in this cool wave pool.


Call it self-care, or call it networking. Invite a friend for time to wind down near the water.  

Cost: $7 entry to Wave Pool

Image courtesy of Tourism NT andCait Miers

Time for a swim
10.00 am 6.00pm